Size doesn’t matter. Such is the case with the memo. Isn’t it amazing how one relatively short document can be such a huge pain? Memos are an overlooked office document. We assume the least amount of words on a sheet of paper makes it least important. How wrong we are. Memos are as important as a ten-page business letter autographed by Brad Pitt. A poorly written memo can be irritating to readers (who really just want to get back to work) and damaging to the sender (who has no idea how he or she managed to come off sounding so careless).

Writing business letters may be one of the best skills a business person can possess, especially during these times when few people possess it. The following tips will help you to construct better business letters. You can also adapt these principles to write better business e-mails, in terms of both format, style and tone.